If you would like your brew group repaired, Click Here to view our brew group repair service.
If you would like your machine repaired, Click Here to view our machine repair service.
The Brew Group is experiencing difficulties moving due to worn, swollen or broken Piston Gaskets. Replace Piston gaskets and lubricate Brew Group, or replace the Brew Group.
The Encoder (sits on the Gear Motor) is defective. The Power Board informs the Encoder the brew process has begun, which in turn, dictates the positioning of the Brew Group, via the Gear Motor. Check Encoder Cable or replace Encoder.
If the Brew Group Gear Motor does not move (machine is clicking instead), then the transformer or PCB is defective and needs to be replaced (the transformer increases or decreases the voltage of an alternating current).
The Gear Motor is defective. You will hear a low buzzing noise emitted from motor. The Gear Motor needs to be replaced.